How do I prepare for your visit?
You don't have to worry about preparing for your appointment. Our team will bring everything we need for the service. All you need is a space with a power point where we can set up a chair and plug in our equipment.
How do I pay for your service?
We'll have our HICAPS/Eftpos machine with us, which allows us to claim directly from some health funds. Additionally, we can process Medicare CDBS payments on the spot and accept cash. We kindly request payment at the end of each visit.
What areas do you service?
We offer free service to areas within 10km of Adelaide CBD. However, if you need us to travel beyond that distance, a small fee may be charged to cover traveling expenses.
Is it safe?
You can be confident that your appointments with Dr Chau are always safe and secure. Dr Chau has over 25 years of clinical experience and is with registered with AHPRA. Dr Chau will personally attend every visit, ensuring that you receive the best possible care.
How long does it take?
Typically, appointments are scheduled for approximately 30 minutes, with 5 minutes before and after the appointment to set up and pack up. If your treatment requires more than 30 minutes, we will let you know in advance so that you can make appropriate arrangements.
What if I need to cancel?
We understand that life doesn't always go as planned so we try to be flexible if you need to cancel or reschedule your appointment. Please give us at least 2 hours notice so that we can re-plan our schedule and serve those who may need an earlier appointment.